Albany, N.Y. -- Governor Kathy Hochul's recent overhaul of New York's Consumer Directed Personal Assistance Program (CDPAP) has sparked significant concern among home health aides and the broader medical community. While the administration aims to streamline operations and reduce Medicaid expenditures, critics argue that these changes may adversely affect caregivers' livelihoods and the quality of patient care.
One of the most pressing issues is the potential reduction in wages for home health aides. The proposed budget includes over $1 billion in cuts to the state's home care programs, directly impacting CDPAP. These cuts could slash wages by $2.54 per hour for approximately 175,000 home care workers in New York.
Such a significant decrease not only threatens the financial stability of these workers but also exacerbates the existing caregiver shortage, as lower wages may deter individuals from entering or remaining in the profession. (1.)

The state's decision to transition administrative functions of CDPAP to a single vendor, Public Partnerships LLC (PPL), has raised alarms. This move aims to consolidate over 600 fiscal intermediaries into one entity, intending to cut Medicaid spending by $500 million annually. However, this consolidation could lead to job losses within existing fiscal intermediary organizations and disrupt established relationships between caregivers and clients. Moreover, PPL has faced criticism for mismanagement in other states, including consistent problems with processing payments to caregivers, which raises concerns about its capacity to handle New York's extensive program effectively. (2.)
The overhaul may inadvertently compromise the quality of care provided to patients. By reducing wages and consolidating administrative functions, experienced caregivers might leave the profession, leading to a loss of skilled labor essential for patient well-being. Additionally, the transition could create bureaucratic hurdles, delaying services and limiting patients' ability to choose their preferred caregivers. Such disruptions are particularly concerning for vulnerable populations who rely on consistent and personalized care.

The selection process for the single fiscal intermediary has also come under scrutiny. Allegations have surfaced suggesting that the bidding process was rigged in favor of PPL, with claims of backdoor dealings and predetermined outcomes. Such accusations not only question the integrity of the process but also highlight potential ethical violations that could undermine trust in the state's healthcare system.
At least five lawsuits have so far been filed to try and unravel Hochul’s overhaul of the CDPAP, two of which have specifically alleging bid-rigging on the part of the governor’s administration. Several of the existing firms have sued the DOH, arguing that handing over data about their consumers without their consent violates their privacy rights under HIPAA. According to an internal email uncovered in one of the lawsuits, PPL’s “facilitators” have access to information about every personal assistant in the database and can even contact them directly. Hochul and the state legislature, as part of the gov’s revamp of the allegedly fraud-ridden program, agreed to get rid of nearly 700 middlemen firms that acted as payroll agents between CDPAP caregivers and Medicaid in favor of one hand-picked contractor.

While the intention behind Governor Hochul's CDPAP reforms is to control escalating costs and improve efficiency, the potential negative impacts on home health aides and the broader medical industry cannot be overlooked. Addressing these concerns through inclusive dialogue with stakeholders, reassessing wage adjustments, and ensuring transparent administrative transitions will be crucial steps in mitigating adverse outcomes and preserving the quality of home healthcare in New York.
We will be closely monitoring private firm suits against Gov. Hochul, stay tuned for more.
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